| 123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234 |
- <template>
- <div class="bgcolor assignPage">
- <div class="navBarTOP">
- <van-nav-bar class="navBar" left-arrow :title="title" @click-left="onClickLeft" />
- </div>
- <div class="lineGrey"></div>
- <div class="lineGrey"></div>
- <div class="lineGrey"></div>
- <div class="lineGrey"></div>
- <div class="lineGrey"></div>
- <!-- 客诉详情 -->
- <infoDetail :infoData="infoData" v-if="infoData"> </infoDetail>
- <!-- 客诉记录 -->
- <!-- 跟进任务填写 -->
- <div class="assign" v-if="infoData && infoData.isClose != 1">
- <div class="followUp required">跟进结果</div>
- <div class="taskGather" v-if="taskGather && taskGather">
- <radioGroup :clueOptionList="taskGather"></radioGroup>
- </div>
- <div class="tc" style="padding: 0 16px">
- <van-button class="submitBtn" block type="info" color="#0057ba" @click="onSubmit">
- 提交
- </van-button>
- </div>
- </div>
- </div>
- </template>
- <script>
- import { getComplaintCustomerClueInfoById } from '@/api/complaintDetail';
- import infoDetail from './infoDetail.vue';
- // import { selectCustomerClueInfoById, insertFollowCustomerClueAnswer } from '@/api/assignAwait';
- import { mapState } from 'vuex';
- import radioGroup from './radioGroup';
- export default {
- name: 'assignPage',
- components: {
- assignAwaitDetail,
- radioGroup,
- followUpHistory,
- },
- computed: {
- ...mapState({
- userInfo: (state) => state.user.userInfo,
- }),
- },
- data() {
- return {
- id: '',
- infoData: null,
- title: '',
- postName: '',
- taskGather: null, //跟进任务集合
- requiredFlag: true, //问题必填检验
- requiredMessage: '', //必填提示信息
- };
- },
- watch: {},
- activated() {
- this.id = this.$route.query.id;
- this.postName = localStorage.getItem('postName');
- this.getComplaintCustomerClueInfoByIdFun();
- },
- methods: {
- getComplaintCustomerClueInfoByIdFun() {
- this.toastLoading(0, '加载中...', true);
- this.id = this.$route.query.id;
- getComplaintCustomerClueInfoById({ customerClueInfoId: this.id }).then((response) => {
- this.toastLoading().clear();
- if (response.code == 200) {
- this.infoData = response.data;
- this.title = response.data.name;
- // if (this.infoData.isClose != 1) {
- // this.getSelectCustomerClueInfoById();
- // }
- } else {
- this.$toast(res.msg);
- }
- });
- },
- getSelectCustomerClueInfoById() {
- selectCustomerClueInfoById({ customerClueInfoId: this.id }).then((res) => {
- if (res.code == 200) {
- // res.data.customerClue.searchValue.customerClueItemList
- if (res.data.customerClue) {
- res.data.customerClue.customerClueItemList[0].customerClueInfoId = this.id;
- this.taskGather = res.data.customerClue.customerClueItemList;
- }
- } else {
- this.$toast(res.msg);
- }
- });
- },
- onSubmit() {
- // 没有选择跟进记录
- if (!this.taskGather[0].searchValue) {
- this.$toast('请选择跟进结果');
- return;
- }
- this.requiredFlag = true;
- let customerClueItemList = [];
- // 每一个层级都是一道题的题目,子级就是题,被选中和填写的题要带上题目一块上传(题的同级也要上传)
- // 第一级题目下的题默认都要上传
- let params = { customerClueItemList: [] };
- params.customerClueItemList.push(...this.deepClone(this.taskGather, 0));
- let optionList = this.taskGather[0].customerClueOptionList;
- this.filterOption(optionList, params);
- // 必填验证
- if (this.requiredFlag) {
- this.toastLoading(0, '加载中...', true);
- insertFollowCustomerClueAnswer(params).then((res) => {
- this.toastLoading().clear();
- if (res.code == 200) {
- this.$toast(res.msg);
- window.location.replace(window.location.origin + '/mobile/clew');
- } else {
- this.$toast(res.msg);
- }
- });
- } else {
- this.$toast(this.requiredMessage);
- }
- },
- filterOption(optionList, params) {
- let copy = null;
- for (let i = 0; i < optionList.length; i++) {
- if (optionList[i].value == 'Y') {
- if (optionList[i].customerClueItemList) {
- // 必填校验
- this.isRequiredFlag(optionList[i].customerClueItemList);
- params.customerClueItemList.push(
- ...this.deepClone(optionList[i].customerClueItemList, 0)
- );
- if (
- optionList[i].customerClueItemList[0] &&
- optionList[i].customerClueItemList[0].customerClueOptionList.length
- ) {
- this.filterOption(
- optionList[i].customerClueItemList[0].customerClueOptionList,
- params
- );
- }
- }
- }
- }
- },
- deepClone(obj, num) {
- // 检查是否为对象或数组
- if (obj === null || typeof obj !== 'object') {
- return obj; // 基本类型直接返回
- }
- // 创建一个数组或对象
- const copy = Array.isArray(obj) ? [] : {};
- // 遍历对象的每个属性
- for (const key in obj) {
- if (obj.hasOwnProperty(key) && num < 2) {
- // 递归调用深拷贝
- if (key == 'customerClueOptionList' || key == 'customerClueItemList') {
- num = num + 1;
- }
- copy[key] = this.deepClone(obj[key], num);
- }
- }
- return copy;
- },
- isRequiredFlag(optionList) {
- console.log(optionList);
- // 必填类型
- for (let i = 0; i < optionList.length; i++) {
- if (optionList[i].answerType == 'wb' && optionList[i].isMust == 0) {
- if (!optionList[i].answerValue) {
- this.requiredFlag = false;
- this.requiredMessage = optionList[i].remark;
- return;
- }
- }
- }
- },
- // 校验错误返回信息
- onFailed(errorInfo) {
- console.log('failed', errorInfo);
- },
- onClickLeft() {
- this.$router.go(-1);
- },
- },
- };
- </script>
- <style scoped lang="scss">
- .assignPage {
- .assign {
- margin: 10px;
- background-color: #fff;
- padding-bottom: 20px;
- .followUp {
- padding: 16px;
- font-size: 14px;
- font-weight: 600;
- }
- }
- }
- </style>
- <style lang="scss">
- .assignPage {
- .van-field__label {
- width: 100px;
- &::before {
- content: '*';
- color: red;
- }
- }
- .centerBtn {
- float: right;
- background: #0057ba;
- border-color: #0057ba;
- color: #fff;
- margin-top: -33px;
- border-radius: 5px;
- }
- .dialogz {
- width: 100%;
- display: flex;
- flex-direction: column;
- overflow: hidden;
- height: 72vh;
- .van-dialog__content {
- flex: 1;
- overflow-y: auto;
- }
- }
- }
- </style>
|